
16 Tips to Prepare for a Business Negotiation and Achieve Your Desired Outcome
One of 16 negotiation experts weighed in — why the hands and feet give away more than the face ever will.
Science-backed training in body language, micro-expressions and NLP — the same methods used in FBI fieldwork and behavioural research.
Choose Your Path
Whether you’re building your own skills or developing your whole team, we have a programme that fits.
Self-paced online courses in body language, micro expressions, and NLP. Learn at your own speed, earn certificates, and build skills that set you apart.
Walk into your next presentation, interview, or negotiation with a skill most people leave to chance.
Courses from €99 · Payment plans available
Team training programmes with cohort-based delivery, manager dashboards, and role-specific courses for hospitality, retail, security, sales, and HR teams across Europe.
Give your team the communication edge that separates good managers from great ones.
Team training from €449/seat · minimum 5 seats
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Self-paced, interactive, and certified. Pick a course and start today.

A rigorous flagship programme for consultants, senior sales professionals, negotiators and leaders who want to move from noticing isolated cues to making disciplined, context-aware observations in real time. Through baselining, cluster analysis, stress and cognitive-load detection, group dynamics, cross-cultural calibration and ethical self-audit, learners build confident practice without treating body language as mind reading or a lie detector.

Develop a disciplined, evidence-graded communication method for high-stakes negotiations, coaching, management, sales, and stakeholder conversations. You will progress from structured observation and rapport to precision questioning, reframing, strategy elicitation, pressure-state management, and integrated non-verbal analysis—without treating NLP as mind reading, deception detection, or pseudo-neuroscience.

Build a practical NLP-informed communication toolkit while learning to separate useful conversational craft from unsupported claims. This honesty-first course progresses from observation and rapport to language, reframing, and self-regulation, grading each technique as well-supported, plausible-but-unproven, or debunked rather than presenting NLP as mind reading or a lie detector.
Your Learning Experience
Not just video — a full learning environment. Try a few of the highlights below.
In the Press
Articles, interviews and expert commentary on body language and non-verbal communication.

One of 16 negotiation experts weighed in — why the hands and feet give away more than the face ever will.

The non-verbal shift that separates a browser from a buyer, and what frontline retail teams should do in the last thirty seconds of a sale.

Why stress signals aren’t theft signals — and how loss prevention teams can cut false-positive stops using baselines and behaviour clusters.
Writing about body language or customer behaviour? Book a 15-minute media interview.
Trusted Training
“I've started catching the moments where a prospect goes quiet and their energy drops — and I now know how to respond rather than push through.”
“What we don't say often speaks louder than words. Understanding body language, emotions, and the signals behind our interactions helps us build trust and communicate with empathy.”
Ten real situations from your own line of work. Your score and your reader profile appear on screen straight away, and the one skill your eye skips gets a name.
Where do you read people?
Or read about the body language quiz first.